We want you to have the best possible experience of care. So as from the 17th November we will be running the NHS Friends and Family Test as a way of gathering your feedback, so we can continually review our service. It is based on one simple question: –
“How likely are you to recommend Woodlands Surgery to friends and family if they needed similar care or treatment?”
Your feedback will help us learn more about what you think of your experience – what you like and what you think we could improve. Ultimately, you’re helping us to make changes that will ensure we can offer the best possible care.
To give us feedback we have two options:
1. At the surgery we have cards in the waiting rooms & on reception for you to complete. Then all you need to do is post them into our suggestion Apples.
2. You can complete it online by clicking HERE
If you’d prefer to give your comments anonymously, then please do so. If you do leave your contact details then we might get in touch, to talk to you about your feedback so we can better understand your views.
This will be ongoing & we would like as much feedback as possible. So please feel free to let us know what you think of Woodlands after each visit.