General Information
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Non NHS Services
The NHS does not cover non-medical services such as
insurance medicals, medicals for HGV (and other) licenses,
pre-employment and fitness to travel examinations. We are happy
to provide this service to all our patients whether registered
with the Surgery or not. There is however, a fee payable in
accordance with British Medical Association guidelines. For a
list of services and fees, please ask at Reception.
Chaperoning
If you think you will require an examination with a GP and would
want a chaperone to be present, please forewarn the receptionist
when making the appointment. This is because another member of staff
would need to be available, otherwise there is a risk that your
appointment may need to be rearranged.
Teaching Medical Students
During the year we teach and supervise medical students at different
stages of their training at Addenbrooke’s Hospital. You will always
be informed of this and if you prefer not to have a student present
please let reception know.
Changing your Name or Address
Please let the surgery know as soon as possible if you change
your name or move to a new address. If you move to an address
outside our practice area then you will be asked to register
with another surgery.
Disabled Access
We have good disabled access from the rear car park into the
surgery. We have recently installed a hearing loop at the
reception desk and have a portable hearing loop for use
elsewhere in the building when required.
Data Protection & Freedom of Information
The practice is registered with the Data Protection
Agency and is bound by the rules governing the collection and
storage of personal data. Patients are entitled to see their
medical records and to have copies for a small fee. We recommend
that if you wish to see your records you should speak to the
Practice Manager first.
The Freedom of Information Act 2000 obliges the practice to
produce a Publication Scheme. The Publication Scheme is a guide
to the “classes” of
information the practice intends to routinely make available.
Violent or Abusive Visitors
Any visitor who is violent, abusive or threatening towards any member of the surgery staff or other visitor will be asked to leave the premises and if they are our patient they will be removed from our list. The police will be called in the event of a refusal to leave immediately. We will not tolerate any verbal or physical abuse of any member of the practice team and such behaviour will result in removal from the practice list.
Partnership & Contract Details
Woodlands Surgery is a partnership between Dr Richard Parker, Dr
Elizabeth O’Donnell and Mrs Rachel Galloway, ACA.
Woodlands Surgery is contracted by Cambridgeshire PCT to perform
medical services under the new GMS Contract.
Cambridgeshire PCT contact details are:
Block 23 Heron Court, Ida Darwin,
Fulbourn, CAMBRIDGE CB21 5EE
Tel: 01223 885727.
Their website address is
http://www.cambridgeshirepct.nhs.uk
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