Complaints Procedure

This practice follows the NHS complaints procedure and follows a strict protocol when dealing with all complaints. The procedure is available by request from Kirsty Dance, the Patient Services Manager who is the first point of contact if you wish to comment on any aspect of the practices’ service good or bad.

Further information can be found on our Complaints Leaflet download: Complaints Pt Leaflet

Please note – we do not accept complaints via Twitter/Facebook.


  • NHS GP Services
  • Smoking Cessation
  • Travel vaccinations and Advice
  • Sexual Health
  • NHS Health Checks & Private Medicals
  • Weight Management

Contact Us

Woodlands Surgery

48-49 Bateman Street

Tel: 01223 697600
Fax: 01223 697601

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