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Appointments

Surgery Opening hours & Consultation Times

We are open Monday to Friday 8:30am to 6pm and offer appointments between 8.30am and 5.20pm.

How to see a Doctor or Nurse

The practice operates a full appointment system.

Appointments may be made by calling in person at reception or by telephone during the surgery opening hours. We try to offer appointments with the doctor of your choice on the day of your choice. We make every effort to run on time but sometimes there is an emergency that the doctor or nurse has to deal with. We do ask for your patience & understanding in these circumstances. About 60% of our appointments are available to be ‘booked on the day’ and the rest can be booked 4-5 weeks in advance. Please telephone in the morning if you wish to be seen that day. Our receptionists may ask you the nature of your problem in order to offer you the most appropriate appointment. They do understand if you do not wish to disclose the reason for your visit. We expect that all members of staff are treated with the same courtesy with which you would like to be treated yourself. We expect you to arrive in time for your appointments and to cancel your appointment in good time if you cannot keep it or no longer need it.

How to Book an Appointment Online

Please note that you must be registered to use this service. Contact reception or click here for more information.

Click here to book an appointment online via Emis Access »

Telephone Advice

The clinical team may advise on simple illnesses over the telephone. If you need to speak to someone please call as early as possible to allow time for a doctor or nurse to return your call in case it is necessary to book you an afternoon appointment.

Consultations

All patients are welcome to consult a doctor or nurse according to the procedures set out in our leaflet. We are also obliged by our contract with Cambridgeshire PCT to provide consultations for all new patients, patients between 16 and 74 who have not seen us in the last 3 years and those over 75 years old who have not seen us in the last 12 months if requested.